Incident Communication Website

Statuspage

Statuspage is an Atlassian website and service for creating public, private, or audience-specific status pages that communicate incidents, scheduled maintenance, uptime, and service health.

Official site

Atlassian hosts the main public Statuspage product site at atlassian.com/software/statuspage.

Core use

Teams use Statuspage to communicate service incidents, scheduled maintenance, uptime history, and component-level status.

Page types

The site describes public pages, private pages, and audience-specific pages for different incident-communication needs.

Statuspage helps teams communicate incidents, maintenance, uptime, and service health through branded public or private status pages.View site icon on Atlassian

Who is Statuspage?

Statuspage official site presents Statuspage as Atlassian's incident communication service. It lets organizations publish status pages, notify subscribers, describe incidents, show affected components, and keep users informed from investigation through resolution.

Incident communication

During an outage, the technical fix and the communication work happen at the same time. Statuspage focuses on the communication side: explaining what is affected, when the issue started, what the team is doing, and when users can expect the next update. That reduces repetitive support tickets and gives customers one place to check service health.

Public, private, and audience-specific pages

Statuspage supports different page types because not every incident needs the same audience. Public pages are for customers and users, private pages are for employees or internal tools, and audience-specific pages let organizations target communication to selected groups. The product also supports components so teams can show the health of separate services or dependencies.

Notifications and subscribers

A status page is most useful when people can subscribe to updates. Statuspage describes notifications through channels such as email, text messages, in-app messages, Slack, Microsoft Teams, and webhooks depending on plan and setup. Subscribers can receive consistent updates without repeatedly contacting support.

Integrations and automation

Statuspage connects incident communication with monitoring, alerting, chat, help desk, and incident-management tools. Those integrations help teams start updates faster, keep information synchronized, and avoid copying the same incident details across disconnected systems while pressure is high.

Who uses Statuspage

Statuspage is used by SaaS companies, infrastructure providers, support teams, DevOps teams, IT departments, incident-response teams, customer-success groups, and organizations that need a trusted place to communicate service health. Atlassian's product page highlights examples such as DigitalOcean and Dropbox status pages.

Limits and interpretation

A status page is not the source of truth for every technical detail. It is a communication layer built on monitoring data, incident processes, and human judgment. A green status page does not prove that every user is unaffected, and a red incident banner does not explain the full root cause without supporting postmortems, logs, and operational context.

Why it matters

Users are often more patient with downtime when they can see clear, timely, honest updates. Statuspage matters because it turns incident communication into a repeatable workflow, helping teams protect trust while engineers work on the underlying recovery.

WHOIS domain data

Data pulled: May 23, 2026View current WHOIS record

Domain: statuspage.io
IP address: 104.192.142.22
Registrar: MarkMonitor Inc.
WHOIS server: whois.markmonitor.com
Referral URL: http://www.markmonitor.com
Created: October 4, 2012
Updated: February 25, 2025
Expires: October 4, 2026
Nameservers: ns-209.awsdns-26.com (205.251.192.209); ns-951.awsdns-54.net (205.251.195.183); ns-1407.awsdns-47.org (205.251.197.127); ns-1560.awsdns-03.co.uk (205.251.198.24)
Domain status: clientDeleteProhibited https://icann.org/epp#clientDeleteProhibited; clientTransferProhibited https://icann.org/epp#clientTransferProhibited; clientUpdateProhibited https://icann.org/epp#clientUpdateProhibited
Registrant organization: Atlassian Pty Ltd
Registrant address: AU
Contact privacy: Admin contact fields are redacted.

Key concepts

Status pagea page that communicates current service health, incidents, and maintenance.
Componentone part of a service whose health can be shown separately.
Subscribera user or stakeholder who receives incident and maintenance updates.

Page features

Public, private, and audience-specific status pages.
Incident updates, scheduled maintenance, component status, uptime history, and metrics.
Subscriber notifications, custom domains, customization, integrations, and REST APIs.

Common misconceptions

A status page does not replace monitoring, logging, or incident-response tooling.
A resolved incident update does not necessarily mean a full root-cause analysis is complete.
Private status pages are for controlled communication, not for hiding issues from affected users.

Open questions

Which incidents should be posted publicly, privately, or to a limited audience?
Who owns incident wording, approvals, and update timing during an outage?
Which monitors and operational tools should feed status updates automatically?